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Privacy & Cookies

This privacy policy sets out how we use and protect any information that you give us when you use this website.

In this policy, “We”, “Us”, "Our” refers to D2i Systems Ltd, a company registered in England and Wales with Company Number 05765812 whose principal place of business is at 41-43 Hamilton Square, Birkenhead, Merseyside, CH41 5BP.

This privacy notice aims to give you information on the collection and processing of your personal data that you may provide when you use our website or subsequently interact with us by wishing to purchase services from us, contact us over the phone, by email or via live chat or sign up to any of our mailing lists or take part in any online competition we may hold.

It is important that you read this privacy notice (and any other related privacy notices that we may provide on specific occasions) when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

YOUR PERSONAL DATA
Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you for our legitimate interests;

  • Enquiry information – which may include your name, title, job title, company name, company address, email address and contact telephone numbers. You will provide this information to us through various means, for example when you fill out a form on the website or call us directly about any of our services.
  • Marketing and notification information – which may include your preferences in receiving marketing from us and your communication preferences. You will have provided this information if you have purposely filled in a form on the website or told us that you wish to be contacted about new or existing services that we have to offer.
  • Usage information – which may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our 3rd party analytics tracking system which automatically collects this data. We may also collect some of this data as part of server logs and other similar technologies. This data is used to improve our website and services. For more information on cookies, please see our Cookie Policy at the bottom of this page.

SENSITIVE PERSONAL DATA
Unless we have made you directly aware, we do not collect any Special Categories of Personal Data about you which may include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

IF YOU DON’T PROVIDE PERSONAL DATA
You don’t have to give us any of your personal data but, if you don’t, you are unlikely to receive our optimal customer service experience.

KEEPING YOUR PERSONAL DATA UP-TO-DATE
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

SHARING YOUR PERSONAL DATA
While we never share your personal information with non-affiliated companies, we may share your personal information we are required by law, or legal process to disclose that information – such as a court order.

PROTECTING YOUR PERSONAL DATA
We take every effort to try and protect your data by using administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction. When you enter your personal information on the forms within this website, we encrypt the transmission of that information using secure socket layer technology (SSL).

HOW TO CONTACT US
Questions, comments and requests regarding this privacy notice are always welcomed. You can contact us by emailing us at info@d2isystems.com. If you’d prefer, you can also write to us at D2i Systems Ltd, 41-43 Hamilton Square, Birkenhead, Merseyside, CH41 5BP.

YOUR LEGAL RIGHTS
You have lots of legal rights relating to your personal data including requesting access, correction, erasure, objection or restriction to processing, requesting transfer or withdrawing consent.

If you do decide to exercise your rights, we will need to request specific information from you to help us confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if we deem your request to be complex or you have made a successive number of requests. In this case, we will notify you and keep you updated.

CHANGES TO THE PRIVACY NOTICE
We may change this privacy notice from time to time, to reflect how we are processing your data.

If we make significant changes, we will make this clear on our website or by such other means of contact such as email, so that you are able to review the changes before continuing to use the D2i Systems Ltd website and our services.

This privacy notice was last updated on 16th May 2019.

THIRD-PARTY LINKS
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies

Cookies are small text files stored on your computer or device that recognize you and remember your actions and preferences to make your next visit easier and more useful to you.

How we use them
When you use our website, we use cookies to track the pages that you visit through Google Analytics so we can understand your preferences when you return and monitor specific activities such as completing a contact form. However, this information is anonymised so you cannot be personally identified. Also, this information will not be used for any other purposes than those described here. For example, we will not share any of this information with 3rd parties.

Controlling cookies
If you'd like to delete or refuse cookies, just visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features our website offers and some of our pages might not display properly.

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