Back Office

Our leading back office system is known as FCPro and is made up of many optional modules. This year we released the next exciting edition of FCPro, called Engage.

We are constantly developing new ways to increase work flow effeciency and adding them to the FCPro Platform.

 Contact Management

This central utility allows users to store and evaluate essential data, it delivers the basic tools for data management.

 Planning & Operations

The essential tool to oversee the smooth running of an event/project & business. The module allows complete visibility of your customer’s activity before, during & after the event as well as functionality to manage your own internal resources via our project planning portal.

 Sales

The sales module will increase the efficiency of your sales team through its automated sales lead management stages; this includes sales escalation, proposal building and finally contracting.

 Marketing, Visitor, Delegate, Exhibition

Everything you need to carry-out your digital marketing plan; the module includes a bulk email engine with HTML editing capability and campaign monitoring, also SMS promo, trace to source reporting and data management.

 Invoicing & Financials

Never miss a billing run again. Automated billing schedules ensure that staged or phased contractual invoicing takes place without you touching a button. Delivery of financial documents via e-mail.

Publish invoices and send payment links to customers so they can pay online using a credit or debit card.

 Dashboard & Reporting

Dashboards help visualise your data and provide a snapshot of your business. Our powerful dashboard designer lets you control what you see. Over 30 pre-defined dashboards to get you up and running in minutes.

Powerful reporting features allows you to design and schedule automatic report delivery. Our SNAP Reporter allow you to grab onscreen information and build quick reports that can be shared easily.